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Siebel Service Handheld Guide > Siebel Handheld Application Administration > Administering Barcode Settings for Siebel Handheld Applications > Setting New Record Behavior for Barcode ScansYou can specify whether to create a new record when a user scans a barcode. Typically, you create a new record for a parseable scan, and update the active record for a non-parseable scan. To set the new record behavior
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