Siebel Store-and-Forward Messaging Guide for Handheld > Installation and Configuration of Siebel Store-and-Forward Messaging > Process of Installing Siebel Store-and-Forward Messaging >

Activating Workflows and Reloading Runtime Events for Store-and-Forward Messaging

After the workflows are properly configured, you need to activate them and reload runtime events.

To activate workflows and reload runtime events

1. Navigate to Administration - Business Process > Workflow Deployment.

   The Repository Workflow Processes screen appears.

2. In the Active Workflow Processes view, query for all the workflow processes beginning with SMQ. If any of the workflows described in Optional Step: Configuring Store-and-Forward Messaging Workflows appear, delete them.
3. In the Repository Workflow Processes screen, query for all the workflow processes beginning with SMQ.

   The workflows described in Optional Step: Configuring Store-and-Forward Messaging Workflows are returned by this query.

4. Activate the Store-and-Forward Messaging workflows one by one by clicking the Activate button.

   The workflow "SMQ Outbound Activities to Primary Owned By" is triggered by the runtime events.

5. Reload the runtime events by navigating to Administration - Runtime Events > Events, and select Reload Runtime Events from the command menu.
6. After workflows are activated, associate the SMQ Process User Queue inbound workflow with the application.
   1. Navigate to Administration - Store-and-Forward > Message List.
   2. Select the application for which you have enabled Store-and-Forward Messaging.

      For example, Siebel Service for CE, which is the Siebel Service Handheld application.

   3. In the application record's Inbound Workflow Name field, select SMQ Process User Queue.