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Background Processes at the Quote Level

Two background workflow processes are used to set the entire inventory of a quote to unreserved. The administrator must verify that these workflows are activated. For more information on activating workflows, see Activating Hospitality Workflows.

The two background processes that run against the quote are as follows:

1. Process 1. After the procedures in About Managing Functions at the Quote Stage are completed, the first background process begins:
   1. A background process is activated that monitors the quote. This process is always available.
   2. The Inventory Status field is set to Reserved for Function records and Sleeping Room records associated with the quote.
   3. After a predefined amount of time passes, Siebel Hospitality checks the Status field on the quote record.
   4. If the Status field is still set to Prospect, the workflow process updates the Inventory Status to Unreserved for both Functions and Sleeping Rooms associated with the quote, and the inventory is released. However, the status for each function and sleeping room remains as Prospect.
2. Process 2. When the Decision Date field of the quote is completed, the second background process begins:
   1. A background process is activated that monitors the Decision Date. This process is always available.
   2. When the Decision Date passes, Siebel Hospitality automatically releases all inventory, which includes Function Space Inventory and Room Block Inventory.

NOTE:  Sample workflows are available, but the workflows can be changed to conform to the requirements of your company.