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Activating the Workflow Processes


Siebel Claims uses many workflows processes, which, for example, are activated when a user clicks a particular button such as the Submit Payment button. You must activate these workflow processes before the user can use Siebel Claims.

For more information about the workflow processes, see Claims Workflows.

To activate the workflow processes

  1. Navigate to the Administration - Business Process screen, then the Workflow Deployment view.
  2. In the Repository Workflow Processes list, use a query to find all processes where the Name field contains the word claims.

    NOTE:  You can query on *Claims*.

  3. Activate each workflow process that has a status of Inactive:
    1. Select the workflow process record.
    2. Click Activate.

      The workflow processes are activated.

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