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Recording Insured and Adverse Claimant Property Details (End User)

After they have created a claim, end users record details about the property involved in a claim using the following Claims views:

• Insured Property. Track details about the insured property in a claim.
• Adverse Claimant Property. Track details about claims or damages filed against the policy holder.

This task is a step in Process of Managing Claims.

To record insured property information

1. Navigate to the Claims screen.
2. In the Claims list, drill down on the desired claim.
3. Click the Loss Details, then the Insured Property view tab.
4. In the Insured Property list, add a record for each insured property involved in the claim.
5. In the Sequence # field, click the select button and select the insured property from the Pick Insured Property dialog box.

   The type of property selected in the Insured Property list determines whether the application displays the Insured Vehicle Detail form or Insured Property Detail form.

6. In the Claim Elements # field, select a claim element, if applicable.

   Many insurance companies break down claims into subcomponents called claim elements. By subdividing claims in this way, insurers can delegate the management of these subcomponents to specific groups within their company according to their business rules. For more information on claim elements, see Assigning a Claim Element (End User).

7. In the form that appears, complete the necessary fields.

Recording Adverse Claimant Property Information

Use the following procedure to record adverse claimant property information.

To record adverse claimant property information

1. Navigate to the Claims screen.
2. In the Claims list, drill down on a claim.
3. Click the Loss Details, then the Adverse Claimant Property view tab.
4. In the Adverse Claimants list, add a record for each claimant.
5. In the Adverse Claimant Property list, add a record for each property.
6. In the Property Type field, select Auto or Property.

   The Property Type you select determines whether the application displays the Vehicle Detail or Property Detail form.

7. In the Claim Elements # field, select a claim element, if applicable.

   Many insurance companies break down claims into subcomponents called claim elements. By subdividing claims in this way, insurers can delegate the management of these subcomponents to specific groups within their company according to their business rules. For more information on claim elements, see Assigning a Claim Element (End User).

8. In the form that appears, complete the necessary fields.