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Siebel Life Sciences Guide
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Investigating Adverse Events and Complaints
This chapter covers the following topics:
About Investigating Adverse Events and Complaints
Scenario for Complaint Investigation
Process of Adverse Events and Complaints Investigation
Creating Product Issue Assessment Templates
Creating Product Issue Activity Templates
Reviewing and Editing the Product Issues
Creating Multiple Product Issues Related to One Service Request
Creating Product Issue Activity Plans
Assessing If a Product Issue Is Reportable
Completing Adverse Events and Complaints Reviews
About Configuring Create Related PI and Review Complete Buttons
About the LS Medical Product Issue Service Business Service
Siebel Life Sciences Guide
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