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Activating the Audit Trail for the LOY Member Business Components


By default, the Audit Trail for Siebel Loyalty-specific Business Components is disabled. In order to meet the regulatory requirements of Germany, you must enable the Audit Trail functionality for the following business components:

  • LOY Member Business Component
  • LOY Tier Business Component
  • Channel Partner Business Component
  • Personal Payment Profile Business Component
Related Book

Siebel Applications Administration Guide

Enabling the Audit Trail for the LOY Member Business Component

In order to enable this business component, you must be logged into Siebel Loyalty as the loyalty administrator with the appropriate rights to modify the Audit Trail configuration.

To enable the audit trail for the LOY Member business component

  1. Navigate to the Administration - Audit Trail screen.
  2. Activate Audit Trail for LOY Member and enable the following fields:
    • Accrual Member Name
    • Accrual Member Number
    • Auto Accrual Start Date
    • Last Tier Update Status
    • Max Point Loan
    • Max Point Loan Type
    • Name
    • Parent Flag
    • Parent Member Id
    • Parent Member Name
    • Pin Number
    • Primary Address Id
    • Primary Contact Id
    • Start Date
    • Status

Enabling the Audit Trail for the LOY Tier Business Component

In order to enable this business component, you must be logged into Siebel Loyalty as the loyalty administrator with the appropriate rights to modify the Audit Trail configuration.

To enabling the audit trail for the LOY Tier business component

  1. Navigate to the Administration - Audit Trail screen.
  2. Activate the Audit Trail for LOY Tier and enable the following fields:
    • Name
    • PT 1 Required
    • PT 2 Required
    • PT 3 Required
    • PT 4 Required

Enabling the Audit Trail for the Channel Partner Business Component

In order to enable this business component, you must be logged into the Siebel Loyalty as the loyalty administrator with the appropriate rights to modify the Audit Trail configuration.

To enable the audit trail for the Channel Partner business component

  1. Navigate to the Administration - Audit Trail screen.
  2. Activate the Audit Trail for Channel Partner and enable the following fields:
    • Account Status
    • Name
    • Parent Account Id
    • Partner Type

Enabling the Audit Trail for the Personal Payment Profile Business Component

In order to enable this business component, you must be logged into the Siebel Loyalty as the loyalty administrator with the appropriate rights to modify the Audit Trail configuration.

To enable the audit trail for the Personal Payment Profile business component

  1. Navigate to the Administration - Audit Trail screen.
  2. Activate the Audit Trail for Personal Payment Profile and enable the following fields:
    • Account Holder
    • Account Number
    • Account Type
    • Billing Address Line 1
    • Billing Address Line 2
    • Billing City
    • Billing Country
    • Billing State
    • Billing Zip Code
    • Credit Card Verification Key Index
    • Credit Card Verification Number
    • Expiration Month
    • Expiration Year
    • Payment Profile Type
    • Valid From Date

      NOTE:  It might also be advisable to activate the audit trail for fields that are used during the order-taking process where payment information is stored.

In addition to the above mentioned fields, it might be necessary to audit other fields added during customization of the Siebel Loyalty product.

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