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All Siebel Loyalty Engine server components in a Siebel Enterprise can access updated cache information during Siebel Loyalty transaction processing, even if the components are running on different Siebel Servers. The Siebel Loyalty cache object contains all the active programs and promotions that are required for processing transactions. Because updated cache data is available on all servers running Siebel Loyalty Engine components, you can implement multiple instances of the real-time server component, running on different Siebel Servers, in a Siebel Enterprise.
For additional information about the architecture of the Siebel Loyalty server components, see Siebel Loyalty Engine Reference.
NOTE: The functionality described in this topic requires that you install Siebel CRM Release 18.104.22.168 or later, or 22.214.171.124 or later. For information, see the applicable Siebel Maintenance Release Guide on My Oracle Support.
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