Siebel Loyalty Administration Guide > Getting Started with Siebel Loyalty > Defining Lists of Values for Siebel Loyalty >
Defining Loyalty Reason Codes
You can define your own reason codes as described in the following procedure.
To define reason codes
- Navigate to the Administration - Data screen, List of Values view.
- Query for the Type LOY_MEM_REASON_CD.
- Edit the records of this type so there is one record with each of the display values that you want for reason codes.
- Click Clear Cache.
NOTE: New values do not go into effect unless you click Clear Cache.