Siebel Loyalty Administration Guide > Getting Started with Siebel Loyalty > Defining Lists of Values for Siebel Loyalty >

Defining Loyalty Reason Codes

You can define your own reason codes as described in the following procedure.

To define reason codes

  1. Navigate to the Administration - Data screen, List of Values view.
  2. Query for the Type LOY_MEM_REASON_CD.
  3. Edit the records of this type so there is one record with each of the display values that you want for reason codes.
  4. Click Clear Cache.

    NOTE:  New values do not go into effect unless you click Clear Cache.

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