Siebel Loyalty Administration Guide > Working with Siebel Loyalty Program Members > About Working with Loyalty Members Using the Siebel Application Interface >

Viewing Loyalty Members' Promotions


Some promotions are automatically available to all members. Other promotions, called opt-in promotions, are only available to members who enroll.

The Promotions, Enrolled Promotions view of the Members screen lists all opt-in promotions that a member is enrolled in, regardless of who enrolled the member, so it can be used to view all the promotions that a member is enrolled in. This same view can also be used to enroll the member in a new promotion, but it is recommended that you use the member service described in Enrolling Members in Loyalty Promotions.

The Promotions, Applicable Promotions view of the Member screen lists all promotions that apply to a member, including opt-in promotions and promotions that automatically apply to all members.

Viewing the Promotions a Member Has Enrolled In

The following procedure describes how to view promotions that a member has enrolled in.

To view promotions a member enrolled in

  1. Navigate to the Loyalty Members screen.
  2. In the Members list, select the member to be enrolled.
  3. Click the Member Number (#) hyperlink.
  4. Click the Promotions view tab.
  5. In the Promotions link bar, click Enrolled Promotions.

Viewing the Promotions that Apply to a Member

The following procedure describes how to view all promotions that are available to a member.

To view all promotions that apply to a member

  1. Navigate to the Loyalty Members screen.
  2. In the Members list, select the member to be enrolled.
  3. Click the Member Number (#) hyperlink.
  4. Click the Promotions view tab.
  5. In the Promotions link bar, click Applicable Promotions.
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