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Mapping Zones and Cities to Airports

A promotion can have rewards for members who complete trips or round trips between two cities, and each of these cities might have one or more airports.

A promotion can also have rewards for members who complete trips or round trips between two zones, and each zone might include multiple cities and multiple airports.

All Loyalty implementations for airlines must create lists of values for all the airports in your loyalty program. Optionally, if you reward members for travelling between cities and zones, then you also create lists of values for cities, and you enter the zones for a given partner. You also map the airports to cities and zones for a given partner. Then that partner can give rewards for traveling between cities or zones.

For example, the airport code SFO (and the codes for other San Francisco airports) could be mapped to the city of San Francisco, if a partner has a reward for round trips between New York and San Francisco. The airport code SFO (and the codes for other airports on the west coast) could be mapped to the zone West Coast, if a partner has a reward program for round trips between the East Coast and the West Coast of the United States.

First, you create the lists of values for the airports and cities, as described in Defining Loyalty Airport and City Codes. Then you create codes for zones, and you map the cities and zones to the airports, as described here. This mapping applies to all programs and promotions for this partner.

When customer service representatives create transactions, as described in Entering Loyalty Members' Transactions, after they select the origin airport and destination airport, they can see the origin city, origin zone, destination city, and destination zone in the Transaction form.

To map zones and cities to airports

1. Create a code for a zone as follows:
   1. Navigate to the Partners screen, Partner List view.
   2. In the Partners list, click the Partner Name hyperlink for the appropriate partner.
   3. Click the Zones view tab.
   4. Add a new record, and complete the necessary fields. Some fields are described in the following table.

      Field	Description
      Zone Code	Enter the code for the zone.
      Zone Name	Enter a name for the zone.

2. Click the Airport-Zone Map view tab.
3. Add a new record to the Airport-Zone Map list for each airport that you want to map, and complete the necessary fields, described in the following table.

   Field	Description
   Airport Code	Select the code for the airport being mapped to a city and zone.
   Zone Name	Select the code for the zone being mapped to this airport.
   City	Select the code for the city being mapped to this airport.