Siebel Loyalty Administration Guide > Setting Up Siebel Loyalty Programs > Process of Setting Up Loyalty Programs >

Defining Point Purchase Setup

When a member discover that there are not enough points to redeem, the member can call the customer service representative to purchase the required points.

In addition to the steps defined here, you must create a point purchase product, set a price for this product, and associate the product with the program. For more information, see Setting Prices for Member Services.

This task is a step in Process of Setting Up Loyalty Programs.

To define point purchase setup

1. Navigate to the Loyalty Program Administration screen.
2. In the Programs list, select the program that uses the point types you want to define, and click its Program Id hyperlink.
3. Click the Points Purchase Setup view tab.
4. Add a new record to the Point Purchase Setup list for each point purchase type, and complete the necessary fields, described in the following table.

   Field	Description
   Point Type	Select the Point Type.
   Membership Type	Select the Membership Type. Options are: Account Household Individual Partner
   Tier	Select the Tier.
   Minimum Transaction Quantity	Enter the Minimum Transaction Quantity.
   Maximum Transaction Quantity	Enter the Maximum Transaction Quantity.
   Purchase Period Limit	Enter the Purchase Period Limit.