Siebel Loyalty Administration Guide > Setting Up Siebel Loyalty Programs >

About Admin Promotions and Tier Promotions

When you set up a loyalty program, you must create tier promotions and admin promotions. These are not promotions that give members rewards. Both these types of promotions use the actions of promotions to perform necessary administrative tasks for the program.

Tier promotions move members to the appropriate tier level based on the member's points or behavior. For example, tier promotions can upgrade, downgrade, or requalify members. For more information, see About Tier Promotions.

Admin promotions perform other necessary administrative tasks. For more information, see Creating Admin Promotions.