Siebel Loyalty Administration Guide > Setting Up Siebel Loyalty Promotions >

Allowing Added Member Fields to Be Used in Loyalty Promotion Criteria


If you configure Siebel Loyalty to add a new field, for example to the Member or Transaction record, then it is not automatically available for you in the promotion criteria. This topic describes how to add a new field that is available in the promotion criteria.

To add a new field used in a transaction

  1. Decide what type of attribute you must use in the criteria. For more information about types of attributes, see Creating Attributes for Loyalty Programs.
  2. Using Siebel Tools, add the field that the attribute is based on to the appropriate business components, as shown in the following table. For example, if you want to use a Transaction Attribute in the criteria, then add the field to the business component LOY Transaction and LOY Engine Transaction.
    Attribute Type
    Business Components
    List of Values Type

    Member Field

    LOY Member

    LOY Engine Member

    LOY_ATTRIB_FIELDS_MEMBER

    Member Tier

    LOY Member Tier

    LOY Engine Member Tier

    LOY_ATTRIB_FIELDS_TIER

    Transaction

    LOY Transaction

    LOY Engine Transaction

    LOY_ATTRIB_FIELDS_TXN

    Point Type

    LOY Member/LOY Tier

    LOY Engine Member/LOY Engine Tier

    LOY_ATTRIB_FIELDS_MEM_POINT

    Product

    LOY Engine Transaction

    LOY_ATTRIB_FIELDS_TXN_PRODUCT

  3. Using Siebel Loyalty, navigate to the Administration - Data screen, List of Values view and add the appropriate value:
    1. In the Type field, query for the appropriate LOV type for this attribute, as shown in the previous table. For example, if you want to use a Transaction Attribute in the criteria, then query for LOY_ATTRIB_FIELDS_TXN.
    2. Add a new record. In the Type field, add this same LOV type. In the Display Value and Language-Independent Code, add an entry that exactly matches the name of the new field that you added to the business component.
    3. Click the Clear Cache button to refresh the cache.
  4. Now you can create an attribute based on this new field, as described in Creating Attributes for Loyalty Programs.
Siebel Loyalty Administration Guide Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Legal Notices.