Siebel Loyalty Administration Guide > Setting Up Siebel Loyalty Redemptions >

Process of Setting Up Airline Flight Redemptions

To set up pricing for airline flight redemption, the loyalty administrator performs the following tasks:

  1. Creating Zones Mapped to Airports
  2. Creating the Flight Redemption Product
  3. Associating the Flight Redemption Product with a Program Partner
  4. Defining the Static Redemption Price for Flight Products
  5. Setting Up the Flight Redemption Promotion
  6. Using Electronic Vouchers for Redemptions

For flight redemptions, a redemption log or transaction number is sent to an internal partner. The partner is the intermediary that issues a redemption ticket to the member and quotes the transaction number as a form-of-payment.

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