Siebel Marketing Installation and Administration Guide > Installing and Configuring Email Marketing > Process of Configuring the Bounce Handler Daemon >

Verifying the Bounce Handler Daemon Installation

To verify that the Bounce Handler Daemon installation was successful, you start the Bounce Handler Daemon and then perform installation tests. This topic describes these tasks. For information about testing how the Email Marketing components and the Marketing Component Group work together, see Process of Testing the Email Marketing Components with Siebel Marketing.

This task is a step in Process of Configuring the Bounce Handler Daemon.

Starting the Bounce Handler Daemon on a Windows Server

To start the Bounce Handler Daemon on a Windows server, perform the steps in the following procedure.

To start the Bounce Handler Daemon on a Windows Server

1. From the Start menu, choose Settings and then the Control Panel menu item.
2. In Control Panel, choose Administrative Tools and then Services.
3. Right-click the bhd service and select Start.

Starting the Bounce Handler Daemon on a UNIX Server

To start the Bounce Handler Daemon on a UNIX server, perform the steps in the following procedure.

To start the Bounce Handler Daemon on a UNIX server

1. Open a window and navigate to the Bounce Handler Daemon install directory.
2. Enter and run the following command:

   ./bin/bhd-ctl.sh start &

3. Optionally, you can enter and run the following commands:

   ./bin/bhd-ctl.sh start &; tail -f bhd.log

The first command (./bin/bhd-ctl.sh start &) launches the daemon. The second command (tail -f bhd.log) displays output to the bhd log as it is running without generating a read lock on the file. A read lock would prevent these commands from working.

Verifying the Bounce Handler Daemon Installation

To verify the Bounce Handler Daemon installation, perform the steps in the following procedure.

To verify the Bounce Handler Daemon installation

1. Verify that the Bounce Handler Daemon Windows Service or UNIX process is running and stays running without an error message.
2. Open the bhd_InstallLog.log file (found in the bhd installation directory) and read the Summary at the start of the file. Make sure it says that the installation was successful with no warnings or errors. If there are warnings or errors, then you must identify the cause and fix the error.
3. Verify that a bhd.log file exists in the following directory:

   bhd installation directory\logs\bhd.log

4. Verify that the following text is in the bhd.log file:

   INFO OnPremiseMain BHD is licensed.

5. Make sure there are no ERROR or WARN level messages in the bhd.log file.
6. From a command prompt window, telnet to the Bounce Handler Daemon SMTP port (25) (for example, telnet bhd.example.com 25), wait for a greeting, and then enter the word quit and press ENTER. Your telnet session then ends.