Siebel Marketing Installation and Administration Guide > Installing and Configuring Email Marketing > Process of Configuring the Click Through Daemon >

Verifying the Click Through Daemon Installation

To verify the Click Through Daemon installation was successful, you start the Click Through Daemon and then perform the installation test. For information about testing how the Email Marketing components and the Marketing Component Group work together, see Process of Testing the Email Marketing Components with Siebel Marketing.

This task is a step in Process of Configuring the Click Through Daemon.

Starting the Click Through Daemon on a Windows Server

The following procedure describes how to start the Click Through Daemon on a Windows server.

To start the Click Through Daemon on a Windows Server

1. From the Start menu, choose Settings and then the Control Panel menu item.
2. In Control Panel, choose Administrative Tools and then Services.
3. Right-click the ctd service and select Start.

Starting the Click Through Daemon on a UNIX Server

The following procedure describes how to start the Click Through Daemon on a UNIX server.

To start the Click Through Daemon on a UNIX server

1. Open a window and navigate to the Click Through Daemon install directory.
2. Enter and run the following command:

   ./tomcat-ctl.sh start &

3. Optionally, you can enter and run the following commands:

   ./tomcat-ctl.sh start &; tail -f logs/ctd.log

   NOTE:  The first command (./tomcat-ctl.sh start &) launches the daemon. The second command (tail -f logs/ctd.log) displays output to the ctd log as it is running without generating a read lock on the file. A read lock would prevent the tail command from working.

Verifying the Click Through Daemon Installation

The following procedure describes how to verify the Click Through Daemon installation.

To verify the Click Through Daemon installation

1. Verify that the Click Through Daemon MS Windows service or UNIX process runs and stays running without an error message.
2. Open the ctd_InstallLog.log file in the ctd installation directory and read the Summary at the start of the file.

   Make sure it says that the installation was successful with no warnings or errors. If there are warnings or errors, then you must identify the cause and fix the error.

3. Verify that a ctd.log file exists in the directory ctd_installation_directory\logs.
4. Verify that the following text is in the ctd.log file:

   INFO OnPremiseAppListener CTD is licensed.

5. Make sure there are no ERROR or WARN level messages in the ctd.log file.
6. Confirm that the Click Through Daemon Web container is running.

   NOTE:  To do this, you need the port number that you obtained in Configuring the Click Through Daemon HTTP Server Port.

7. Verify that you can open the following Web page without an error using Internet Explorer

   http://Click_Through_Daemon_server_hostname:Click_Through_Daemon_http_port/ctd/soaprpc