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Configuring the CKEditor File Manager

Siebel Marketing uses the CKEditor program to provide simplified HTML editing functionality for updating Web and email offer templates. You can also use CKEditor to copy images directly into templates you are creating or updating. To implement this functionality, Siebel Marketing provides a file manager program that can be used to browse and upload files to the editor from a remote or local content management system. This topic describes how to configure the editor file manager.

NOTE:  The functionality described in this topic requires that you install Siebel CRM Release 8.1.1.9 or later, or 8.2.2.2 or later. For information, see the applicable Siebel Maintenance Release Guide on My Oracle Support.

To configure the editor file manager

1. Copy the filemanager directory installed with Siebel Marketing to the external Web application server that is to host the editor file manager.

   To locate the Siebel Marketing filemanager directory, on the computer where the Siebel Web Server Extension is installed, navigate to \sweapp\PUBLIC\enu\webeditor\filemanager. The filemanager directory contains the following connectors.

   • php
   • asp
   • aspx
   • cfm
   • lasso
   • perl
   • py

     Use the connector that is appropriate for the Web application server you are using to host the file manager.

2. Edit the properties of the Email Offer Template HTM Detail Form Applet to configure values for the file manager as follows:
   1. In Siebel Tools, navigate to the Applet Object List Editor.
   2. In the Applets list, select the Email Offer Template HTM Detail Form Applet record.
   3. In the Properties window, enter values for the properties shown in the following table. These properties allow you to specify the name and location of the file, image and flash browsers on the external Web server.

      Property	Value
      filebrowserBrowseUrl	Specify the name and location of the file browser to use when browsing and uploading files from the editor.
      filebrowserImageBrowseUrl	Specify the name and location of the image file browser to use when browsing and uploading images from the editor.
      filebrowserFlashBrowseUrl	Specify the name and location of the Flash file browser to use when browsing and uploading files from the editor.

      For example, if you are using a PHP connector, then enter a URL similar to the following:

   http://www.filemanger.com/filemanager/browser/default/browser.html?Type=type&Origin=http://www.siebelurl.example.com/marketing_enu&Source=http://www.filemanager.com&Connector=http://www.filemanager.com/filemanager/connectors/php/connector.php

   where:

   • www.filemanager.com. This is the URL of the file manager on the external Web application server.
   • type. This value is either File, Image, or Flash, depending on whether you are specifying the URL for the file browser, the image browser, or the Flash file browser.
   • www.siebelurl.example.com/marketing_enu. This is the URL of the Siebel Marketing application.
   4. Specify values for the following properties as necessary to indicate the dimensions of the file browser window and the location of template files.

      Property	Value
      filebrowserWindowWidth	Specify the width of the file browser window in pixels, for example, 400.
      filebrowserWindowHeight	Specify the height of the file browser window in pixels, for example, 700.
      Templates	Specify where custom templates that you create are stored on the external Web server hosting the file manager. For example: www.filemanager.com/mytemplates.js In this path, www.filemanager.com is the location of the file manager.

   5. Repeat Step b through Step d for the Web Offer Template HTM Detail Form Applet.

NOTE:  If you choose, you can use a third-party file manager program, for example, CKFinder, instead of the Siebel Marketing file manager. In this case, copy your third-party file manager program to the external Web server, and configure properties for the Email Offer Template HTM Detail Form Applet and the Web Offer Template HTM Detail Form Applet to point to this file manager.