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System Activity Object


A system activity object defines the properties of a business component that Siebel CRM uses to create activities that some commands require, such as the Send Mail or Send Page command.

This object type occurs in the following location in the object hierarchy:

  • Siebel Objects > System Activity Object

Table 173 describes properties that Siebel CRM uses with a system activity object.

Table 173. Properties of the System Activity Object
Property
Description

Account Id Field (O)

Specifies the field that contains the row ID of the account that Siebel CRM must associate with the activity.

Business Component (R)

Specifies the business component that includes data that Siebel CRM requires to create an activity. For example, assume the Service Request business component includes a system activity object. To create an activity that sends a communication, Siebel CRM can use data in the service request, such as the account Id.

Contact Id Field (O)

Specifies the field that contains the row ID of the contact that Siebel CRM must associate with the activity.

Defect Id Field (O)

Specifies the field that contains a defect row ID value that Siebel CRM can use to populate the Activity Defect Id field of the new activity.

Opportunity Id Field (O)

Specifies the field that contains the row ID of the opportunity that Siebel CRM must associate with the activity.

Service Request Id Field (O)

Specifies the field that contains the row ID of the service request that Siebel CRM must associate with the activity.

Source Id Field (O)

Specifies the field that contains a campaign row ID value that Siebel CRM can use to populate the Campaign Id field of the activity.

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