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Setting System Preferences for Order to Cash


Administrators must set system preference values. The system preferences listed in this topic control aspects of Oracle Application Integration Architecture integration functionality.

This task is a step in Process of Integrating Order to Cash.

To set the system preferences for order to cash

  1. Navigate to the Administration - Application screen, then the System Preferences view.
  2. Query for the Oracle Application Integration Architecture integration system preferences, and set the appropriate value for each.

    Oracle Application Integration Architecture integration system preferences are listed in the following table.

    System Preference
    Comments

    Cancel Error Mode

    Controls the behavior when an order that has future-dated line items is cancelled. Those future-dated line items will be affected by the cancellation of this order. Values are as follows:

    • 1  Do not display warning messages.
    • 2  Display warning messages.
    • 3  (Default) Display warning and error messages, and stop processing.

    Validate Due Date

    Controls the behavior of the pop-up applet that prompts for the Due Date for change orders such as Modify, Disconnect, Suspend, and Resume. Values are as follows:

    • 1  No warning messages are displayed. Modify, Suspend, Resume, and Disconnect (MACD) operations are continued for assets and orders.
    • 2  (Default) Display warning messages. Enable the Continue button on the Due Date window.
    • 3  Display warning messages. Disable the Continue button on the Due Date window.

    Enable AIA Comms

    Controls whether or not to enable the Oracle Application Integration Architecture Communications integration features. Values are as follows:

    • TRUE  Enable Oracle Application Integration Architecture Communications integration features.
    • FALSE  Disable Oracle Application Integration Architecture Communications integration features.

    Enable AIA Testing

    Controls whether or not to enable the Oracle Application Integration Architecture Communications integration testing features. Values are as follows:

    • TRUE   Enable Oracle Application Integration Architecture Communications integration testing.
    • FALSE  Disable Oracle Application Integration Architecture Communications integration testing.

    AIA Order Backup Path

    XML files are available on the specified path, with file names in the form <OrderNumber>_<RevisionNumber>.xml. The files can be sorted by Date Modified. Enabled only if the Enable AIA Testing system preference is set to TRUE. Value is as follows:

    /export/home/qa1/orderbackup/

    Workspace Release Flag

    A product that is synchronized from Oracle Product Information Management Data Hub is a workspace version, that is, a test version, in Siebel CRM. This system preference holds or releases all the products associated with a workspace. This system preference appears in the SWIProductImportIO, SWIAttributeImportIO, and SWIProductClassImport Web services.

    Additionally, a Product Release Flag in each product definition can be used to release the individual product.

    The Workspace Release Flag system preference has the following values:

    • N. Default value. Siebel CRM does not automatically release the products.

      In this case, a user can set the Product Release Flag of an individual product to Y to release that specific product, and all the other products in the same payload will not be released.

    • Y. Siebel CRM automatically releases the products.

      In this case, all the products belonging to the Workspace are automatically released. This setting overrides the Product Release Flag settings of the individual products in the Workspace.

    • D. Signifies a default or empty value.

      In this case, the default value of this system preference, which is N, determines whether to automatically release the product.

    Enable AIA MDM

    Enables or disables the Master Data Management (MDM) PIP. Default value is set to FALSE. To enable the MDM PIP, you must change this system preference value to TRUE and restart the Siebel server.

    Enable AIA OrderToCash

    Enables or disables the Distributed-Order-Orchestration integration and Order-to-Cash PIP. Default value is set to FALSE. To enable the Distributed-Order-Orchestration integration, you must change this system preference value to TRUE and restart the Siebel server.

    CAUTION:  It is recommended that you not set the Enable AIA Comms and Enable AIA OrderToCash system preferences to TRUE in the same Siebel CRM instance. Interoperability of Siebel Communications PIPs (Order-to-Bill and Agent Assisted Billing Care) with the Order-to-Cash PIP is not tested or supported by Oracle.

  3. Set other system preferences, if necessary.

    For more information about system preferences, see the chapter on ongoing tasks and the system preferences appendix in Siebel Applications Administration Guide.

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