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Tracking Orders with Distributed Order Orchestration


If you have set up distributed order orchestration, then orders and fulfillment are integrated, and you can track fulfillment with the same Siebel application that you use for taking orders.

To track orders with distributed order orchestration

  1. Navigate to the Sales Order screen, then the List view.
  2. Click the Order # field of the order that you want to track.
  3. Click the Shipping view tab.
  4. Click the Orchestration Items view tab.

    A list of all products in the order appears, with the product name, order item ID, quantity, scheduled ship date, expected delivery date, source inventory location, and status of each.

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