Siebel Order Management Guide > Working with Sales Orders >

Accessing an Existing Order

An end user can access an existing order from most of the same places where the end user can create an order.

In addition to accessing the order from the Sales Order screen, the end user can access it from other screens, as described in the following procedure.

To access an existing order

1. Navigate to one of the following screens:
   • Accounts screen, and then the Accounts List view
   • Service Requests screen, and then the Service Request List view
   • Contacts screen, and then the Contacts List view
   • Agreements screen, and then the Agreements List view
2. Drill down on the account, service request, contact or agreement that is associated with the order.
3. Click the Orders view tab.
4. In the Orders list, drill down on the order number of the desired order.

   The order is displayed in the Sales Order of Service Order screen, where the end user can continue to work with it.