Siebel Order Management Guide > Creating a Quote or Sales Order > How End Users Work with Product Promotions >

About Using Coupon Product Promotions

If you display coupon promotions on the line items of quotes and orders, then they are available in the list in the Promotion field of any line item where you add a product that qualifies for the coupon. The list displays the names of all the promotions that could apply to this product, and the sales representative applies the promotion by choosing from this list.

Two possible uses of this feature are:

• Customer has coupon. A customer buys a product, and the sales representative adds it to an order as a line item. The customer presents the sales representative with a promotional coupon for that product, and the sales representative chooses that coupon in the Promotion field of the line item to apply the promotional discount to the product.
• Sales representative suggests coupon. A customer adds several products as line items to a quote, but is uncertain about whether to buy the products because of the high total price of the quote. The sales representative uses the Promotion fields of the line items to see which coupon promotions could apply to these products, and offers the customer a promotion to convince the customer to make the purchase.