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Defining Order Statuses

Siebel Orders and Siebel Order Management come with a number of preconfigured order statuses. You can create additional statuses, if you need them, or edit the existing list of values.

See Table 7 for the Type field in the Administration - Data screen, List of Values view that you use to work with this list of values.

For more information about managing lists of values, see Siebel Applications Administration Guide.

When you create a new order status, you can determine what fields can be changed when an order has that order status. Often these rules mirror back-office constraints. For example, the Ship to Address cannot be changed after the order has been picked up or shipped. Similarly, order quantities and details cannot be changed after an order has been submitted.

To specify which records can be changed depending on order status, use the state model. For more information about working with the state models, see Siebel Business Process Framework: Workflow Guide.

This task is a step in Roadmap for Setting Up Order Management.