Siebel Order Management Guide Addendum for Communications > Employee Asset-Based Ordering >

Modifying the Order Priority Mapping

When an order is submitted, the message posted to the Java Message Service (JMS) queue includes the order priority that a user selects in Siebel CRM. A mapping of this order priority selection to a language-independent code recognized by JMS allows the order to be processed through the JMS queue according to the priority specified in Siebel CRM. You must change the default order priority mapping from Siebel CRM to JMS, as described in this topic.

To change the order priority mapping from Siebel CRM to JMS, follow this procedure.

To modify the order priority mapping

1. Navigate to the Administration - Data screen, then the List Of Values view.
2. Query for Type equals FS_INVLOC_ORDPRI

   The List of Values list displays a value for each order priority. The value in the Display Value column corresponds to an order priority value in Siebel CRM, while the value in the Language-Independent Code column represents the JMS priority.

3. Change the values in the Language-Independent Code column to define the new mapping, from the default values to the values shown in the following table.

   Order Priority In Siebel CRM	JMS Priority
   Low	6
   Medium	4
   High	2
   Urgent	0

4. Click Clear Cache to clear the cache.

For more information about configuring lists of values, see the chapter on working with lists of values in Siebel Applications Administration Guide.