Siebel Order Management Guide Addendum for Communications > Using Network Ordering > Process of Disconnecting a Site from a Network >

Updating Assets After Network Site Disconnection


When the work to disconnect each component at a network site is complete, update the customer assets so that these assets no longer include the component.

For more information about converting orders to assets, see the topic about the workflow that applies an order to the service profile in Siebel Order Management Guide.

NOTE:  Before configuration, you can use the Auto Asset button to convert line items to assets. However, during configuration, the Auto Asset button is usually removed, and the process is automated. If the Auto Asset button is available, use the following procedure.

This task is a step in Process of Disconnecting a Site from a Network.

To update assets after disconnecting a network site

  1. Navigate to the Sales Order screen, then the List view.
  2. Click the name of the disconnect order.
  3. For each line item that represents a disconnected component:
    1. Select Complete in the Status field of all subcomponents.
    2. Click Auto Asset.
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