Siebel Order Management Guide Addendum for Communications > Telco Subscription Management in Open UI >

About Telco Subscription Management in Open UI

Telco Subscription Management in Open UI is a product that simplifies common operations for managing telecommunications customer subscription processes by minimizing the number of clicks, reducing data entry, and simplifying views. It provides a user interface that:

• Requires minimum user navigation.
• Guides the user through operations.
• Includes a touch-screen-friendly user interface.

The user interface is aimed primarily at encouraging partners and resellers to use Siebel Communications. It is also available to employees.

Telco Subscription Management in Open UI includes the following key features:

• Customer Dashboard. Provides a snapshot of key attributes, installed services and products, and interactions for each customer.
• Billing Analytics. Provides bill summary, billing trends, unbilled usage, and anomalies in usage and costs for each customer.
• Action Launch-pad. Starts guided tasks.
• Specialized UIs. Support common processes, such as SIM Swap, with simpler data entry.