The user creates a recurring event that matches a Siebel recurrence pattern.

Creates a corresponding Siebel CRM recurrent activity.

The user changes a single occurrence for a recurrent event that matches a Siebel recurrence pattern.

CRM Desktop does the following work in Outlook:

• Adds the date of the exception that changed to the exceptions list for the target activity.
• Adds the new, nonrecurrent activity to the newly created calendar item in Outlook.

The user changes a recurrent event that matches a Siebel recurrence pattern.

Changes the corresponding Siebel CRM recurrent activity.

The user deletes a single occurrence for a recurrent event that matches a Siebel recurrence pattern.

CRM Desktop does the following work in Outlook:

• Adds the date of the exception to the exceptions list for the target activity.
• Deletes this single occurrence of the activity.

The user changes a recurrent event that matches a Siebel recurrence pattern into an event that does not recur.

Changes the corresponding Siebel CRM activity to an activity that does not recur.

The user changes a recurrent event that matches a Siebel recurrence pattern into a recurrent event that does not match any Siebel recurrence patterns.

CRM Desktop does the following work in Outlook:

• Changes the corresponding Siebel CRM activity. It uses the Siebel recurrence pattern that contains the longest interval between occurrences and that can incorporate all occurrences of the chosen Outlook pattern.
• To match Outlook and Siebel calendars, it identifies the list of exceptions for this activity.