This chapter describes the features of Siebel PRM for Communications, Media, and Energy that are different from the features of Siebel PRM. It includes the following topics:

• About Siebel PRM for Communications, Media, and Energy
• Differences of Siebel PRM for CME from Siebel PRM
• Support for Complex Account Structures
• Support for Complex Ordering Process
• Association of Agreements with Orders or Service Items
• Support for Credit Management
• Support for Fraud Management