Siebel Partner Relationship Management Administration Guide > About Siebel PRM >

Siebel PRM Mobile Web Client

In addition to working directly through the Web in connected mode, you and your partners can use your Siebel Business Applications through the Siebel Mobile Web Client. The Siebel Mobile Web Client lets you or your partners work when you are disconnected from the Web and synchronize data with the rest of the Siebel database later.

This is useful if you or your partners want to work on a laptop when you are traveling and synchronize with the main Siebel database when you return to the office.

When you set up mobile users, you must associate a routing model with each mobile user. The routing model describes the data to be synchronized between the user's local database and the server database. You must use one of the following:

• Mobile PRM Manager users must use the routing model named Mobile Client - Standard.
• Mobile PRM Portal users must use the routing model named Mobile Partner User.

In addition, a mobile PRM Portal user must have only one responsibility, Partner User - Mobile, to prevent the mobile user from seeing views with unsynchronized data.

For security purposes, mobile PRM Portal users must have access to the brand owner's private network or connect through a virtual private network. For more information about using the Siebel Mobile Web Client, see Siebel Web Client Administration Guide.