|Bookshelf Home | Contents | Index | PDF|
When the renewal period begins, send an email to the partner saying they must apply to renew their membership; you can set up a workflow to send this email automatically, as described in Notifying Partner of Application Approval by Email. The member has until the Renewal End Date to renew the membership. The partner remains a full member of the program until the Renewal End Date.
If this is a program whose applications must be approved manually, the partner administrator at the brand owner company must look at the activity records regularly to see if there are any new activities of the type Renewal Application. If there are, the partner administrator reviews and approves these applications in the inbox, as described in Process of Reviewing Applications to Partner Programs.
When membership expires or is terminated, the status of agreement line items is automatically changed, so partners no longer have the entitlements that they had as members of the program. When the application renewal is approved, the agreement line items for the renewed membership are added based on the agreement line items in the previous membership for the partner program, updated so they are effective during the begin and end dates of the partner's new membership.
NOTE: If the Partner Program end date passes, a workflow sets the Partner Program Status to Inactive, but there are not automatic changes to the Agreement Line Item Status field. If you want the Agreement Line Item Status to change automatically, you must configure this workflow.
|Siebel Partner Relationship Management Administration Guide||Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Legal Notices.|