Siebel Partner Relationship Management Administration Guide > Working with Partner Programs > Process of Setting Up Partner Programs >

Associating Entitlements with Partner Programs

You can associate entitlements with one or more partner programs. For example, partners in a specific partner program might be entitled to one year of free technical support in using your product.

To associate an entitlement with a program, you must create an entitlement template and associate it with the partner program.

The entitlement associated with a partner program can be added to a partner's existing agreement either during the application approval process or after the partner's membership has been approved. If no agreement exists for the partner, the partner manager at the brand owner company can create one from the Partner Application or Partner Membership view.

When you create a partner program, the Siebel Business Application creates a Product record in the background, so it can associate entitlements with this product. The product has the same name as the partner program, and it has Partner Program selected in the Type field of the Product record. For more information about creating the entitlement template, see Siebel Field Service Guide.

This task is a step in Process of Setting Up Partner Programs.

To associate entitlement templates with a partner program

1. Navigate to the Partner Programs screen, then the Program Design view.
2. In the desired program, drill down on the program name.
3. Click the Entitlement Templates view tab.
4. In the Entitlement Templates list, you can add one or more new records by selecting an entitlement template for each new record.