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Associating Product News with Products


Product news is information about a product that is displayed in eService and eSales as inline text associated with the product.

Product news is not the same as product literature, which is covered in Associating Literature with Products.

To add a news item to a product

  1. Navigate to the Administration - Product screen, then the Products view.
  2. In the Products list, select a product to which you want to add a news item.
  3. Click the Collateral view tab.
  4. In the Collateral view link bar, click News.
  5. In the News list, add a new record.

    The Pick Product News dialog box appears. To read the first few lines of a news item in the dialog box, place your cursor over it.

  6. Select the desired news item.

    The news item appears under Product News with its title under the Solution field and the solution type set to Product News.

  7. Edit the record as needed by clicking the desired field.
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