Siebel Product Administration Guide > Product and Promotion Eligibility and Compatibility >

About Product and Promotion Eligibility

Product and promotion eligibility allows you to create rules specifying which customers are eligible to buy a product and which customers are eligible for product promotions.

NOTE:  Eligibility supports product promotions, which are created in the Promotions view of the Administration - Product screen, but not other types of promotions. For more information, see the topic about product promotions in Siebel Pricing Administration Guide.

Some examples of product eligibility are:

• A telecommunications company may have different wireless plans available for different geographical areas.
• An internet service provider may have certain DSL services only to customers who live within a specified distance of certain cities.

Some examples of promotion eligibility are:

• An airline may offer a free upgrades only to customers who live in certain cities.
• A cable television company may offer extra channels at no extra cost only to new customers who live in certain states.

Eligibility is based on the PSP engine, so it is fully configurable. For more information about PSPs, see Siebel Order Management Infrastructure Guide. For more information about the PSP used for eligibility, see Eligibility and Compatibility Workflow Reference.