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PUB Create Evidence From Asset Workflow

This workflow creates evidence from an asset record. Figure 29 shows this workflow.

A user initiates this workflow by clicking the Create Evidence button in the Assets view for a case.

Figure 29. PUB Create Evidence From Asset Workflow

Workflow Description. This workflow performs the following actions:

1. Query Existing Evidence. This step searches in the evidence records.
2. Evidence Exists? This step determines whether an evidence record exists.
3. Go To exception View. If evidence exists, then this step navigates to an exception view in which the user can choose to cancel or continue the process of creating evidence from an asset record.
4. Go Back to Case Asset View. If the user chooses to cancel the process of creating evidence from an asset record, then this step navigates back to the Assets view for the case.
5. Go To Case View. If the user chooses to continue the process of creating evidence from an asset record, then this step navigates to the Case view.
6. Create Evidence. If evidence does not exist, then this step creates an evidence record.
7. Get Asset Data. This step obtains the asset data for the evidence record. This step calls the Query method. For more information about this method, see Integration Platform Technologies: Siebel Enterprise Application Integration.
8. Data Map. This step maps the asset data fields to the evidence data fields. This step calls the Execute method. For more information about this method, see Business Processes and Rules: Siebel Enterprise Application Integration.
9. Update Evidence. This step updates the evidence record with the asset data, and then navigates to the Case view. This step calls the Upsert method. For more information about this method, see Integration Platform Technologies: Siebel Enterprise Application Integration.
10. Query Case. This step searches in the case records for the case that is associated with the asset.
11. Query Evidence. This step adds the updated evidence record to the case.