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Roadmap for Administering Benefits Cases

This roadmap consists of processes and tasks that administrators typically perform when administering benefits cases. Your agency might follow a different roadmap according to its business requirements.

To administer benefits cases, administrators perform the following processes and tasks:

• Process of Configuring Applications
• Process of Configuring Benefits for Cases
• Associating Manually Created Cases with Master Cases
• Enabling Effective Dating
• Implementing Effective Date Tracking
• Process of Setting Up Effective Dating for Additional Business Components
• Process of Configuring Appeal Cases
• Setting Up Quality Assurance Templates