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How Siebel Remote Authenticates Passwords

Siebel Remote authenticates the password before it connects to the local database. The remote client only supports database authentication through the security adapter on the remote client.

CAUTION:  The remote client does not support authentication from a third party or authentication that is proprietary to your organization.

How Siebel Remote Sets the Local Database Password

You can set the password in the local database in one of the following ways:

• The password that you assign during database initialization for the local database is the same as the password that you assign on the Siebel Server to synchronize with this local database.
• The user can assign a different password for the local database.

  For information about setting the local database password, see Configuring Encryption for the Local Database Password.

You can configure Siebel Remote to encrypt the local database password before it sends this password to the Siebel Server for authentication. For information about RSA SHA-1 encryption of the local database password, see Configuring Encryption for the Local Database Password and Setting Encryption on the Local Database Password.

Features You Can Use to Manage Remote Passwords

You can use the following features to manage the remote database password:

• Application Lockout. You can specify the maximum number of consecutive, unsuccessful login attempts that the user can make. If the user unsuccessfully attempts to log in after exceeding the number of times that you specify, then Siebel Remote locks this user out of the Siebel application on the remote client for a time period that you can also specify. The user cannot synchronize the local database with the server database during this time period.
• Password Expiration. You can configure a password for a remote database to expire automatically after a set interval. If you use this feature, then Siebel Remote examines the age of each remote database password when the user starts the remote client and when stand-alone synchronization starts. If the password expires, then Siebel Remote prompts the user to set a new password before this user can synchronize or log in to the Siebel application on the remote client.
• Password Syntax Validation. You can require that a remote client password conform to format guidelines regarding the number and combination of alphabetic characters, numerals, or special characters that this password must contain. Format validation also examines any new password that the user enters to make sure that it does not duplicate any old passwords that this user used. You can specify the number of old passwords that Siebel Remote examines.
• User Password Reset. You can use an administrator account to log in to the Siebel application on the remote client to reset a user password. You reset the user password so that it expires immediately. Siebel Remote then prompts the user to modify the password during the next login.

For more information about:

• Application lockout, password expiration, and password format validation, see Process of Configuring System Preferences for the Siebel Server
• Resetting a password, see Resetting the Password of a Remote Client