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How Siebel Remote Uses Mobile Web Clients

The Mobile Web Client is a a disconnected Siebel CRM client that is fully functional. It typically runs on a laptop computer that a professional in the field uses. For brevity, this book refers to the Mobile Web Client generically as the remote client, and the person who uses this remote client as the user. The remote client includes the following items:

• Local Database and file system
• Local Database Initialization Program

This local database and file system contain data and files that Siebel Remote synchronizes with the database and the Siebel File System that reside on the Siebel Server. The remote client manages this synchronization process. It communicates directly with the Synchronization Manager server component on the Siebel Server during synchronization.

The Siebel application that runs on a remote client runs in a typical Web browser. The architecture layers of a Siebel application, including the local database and file system, reside on the remote client and run business logic locally. This architecture requires you to install Siebel CRM on each client computer.

The remote client includes a lightweight HTTP listener that listens on a dynamic port for HTTP requests from the local computer. Siebel Remote ignores requests from other computers on the network. Minimal security risk exists when the user uses the Siebel application on the network.