Siebel Remote and Replication Manager Administration Guide > Monitoring and Reporting > Viewing Reports >

Viewing Reports for Synchronization Sessions

Oracle provides a number of online reports that display information about Siebel Remote and Replication Manager components and system status. These reports allow you to do the following:

• Get information about the Siebel Remote server components and users.
• Monitor and manage deployment of Siebel Remote and Replication Manager.
• Improve support.
• Reduce administrative overhead.

This topic describes views you can access that provide information about the remote status.

Viewing the Remote Status View

The Remote Status view displays information about database updates that the Merger Friendly Notification system preference determines. This view includes the following applets:

• Session Summary. Displays synchronizations that occurred since Siebel Remote initialized the last local database.
• Session Actions. Displays information of the major actions of the synchronization session. There are typically five major actions.
• Session Actions Details. Displays details depending on the activities of the synchronization session.

Siebel Remote archives synchronization details on the local database. It does not store them on the server database:

• On the local computer, Siebel Remote displays details of the previous synchronization in the Remote Status view of the User Preferences screen.
• On the Siebel Server, Siebel Remote stores details only for the latest synchronization. It displays these details in views in the Administration - Siebel Remote screen.

For more details about system preferences that affect the way Siebel Remote manages database modifications, see Process of Configuring System Preferences for the Siebel Server.

To view the remote status view

1. In the remote client, navigate to the User Preferences screen, and then the Remote Status view.
2. Examine fields in the report, using descriptions from the following table.

   Applet	Field	Description
   Session Summary	Session Date	Timestamp of the beginning of the synchronization.
   	Session Status	Result of the synchronization.
   	Session Result Summary	Key summary information of the synchronization.
   Session Actions	Item Name	Name of major action.
   	Results Summary	Summary result of the action.
   Session Actions Details	Item Type	Type of object, such as Account or Opportunity.
   	Item Name	The name of the field.
   	Action	The kind of conflict or action.
   	Updated By	Self-explanatory.
   	Date Updated	Self-explanatory.
   	Item Details	Detailed information that describes the work that Siebel Remote completed.

Viewing the Current Siebel Remote Session Report

The Current Siebel Remote Session report provides the following kinds of information about the chosen session:

• List of actions completed during the session, such as connecting to server, sending database modifications, retrieving database modifications, or retrieving requested files
• Description of each action completed, including quantities of transactions, operations, and files involved
• Details for action items, where applicable

This report is available only for the remote client.

To view the Current Siebel Remote Session report

1. In the remote client, navigate to the User Preferences screen, and then the Remote Status view.
2. In the Session Summary list, query the Session Date field for the session that you must view.
3. Click the Reports button.
4. Choose Current Siebel Remote Session.
5. Wait for the report to display, and then examine the results.