Siebel Self-Service Application Developer's Guide > Customizing Pages for Siebel Self-Service Applications > Customizing Process Trains for Self-Service Applications >

Customizing the Menu Model to Add the Survey Page

To customize the menu model to add the survey page, SRSurvey.jspx, you must do the following:

• Add an entry in your customized version of the faces-config-base-menu.xml file to create the third-level menu for the survey page.
• Add a managed bean property to control the rendering.
• Modify the survey page to reference the SRSummary backing bean.
• Modify the SRSummary backing bean.

For more information on the menu model and customizing it, see Customizing Menus for Siebel Self-Service Applications.

To customize the menu model to add the survey page

1. Copy the faces-config-base-menu.xml file in the ViewController/public_html/WEB-INF directory, and rename it, for example, faces-config-ABC-menu.xml, where ABC is the name of your company.
2. Replace faces-config-base-menu.xml with faces-config-ABC-menu.xml in ViewController/public_html/web.xml under the context parameter javax.faces.CONFIG_FILES:

   <context-param>

   <param-name>javax.faces.CONFIG_FILES</param-name>

   <param-value>...,/WEB-INF/faces-config-ABC-menu.xml,...</param-value>

   </context-param>

3. Open faces-config-ABC-menu.xml in a text editor.
4. Add a managed bean for the third-level menu:

     <managed-bean>

   <managed-bean-name>m3_SRSURVEY</managed-bean-name>

   <managed-bean-class>oracle.apps.ss.base.view.util.MenuItem</managed-bean-class>

   <managed-bean-scope>session</managed-bean-scope>

   <managed-property>

   <property-name>label</property-name>

   <value>SS_SR_CREATE_REQUEST</value>

   </managed-property>

   <managed-property>

   <property-name>fileName</property-name>

   <value>/ss/base/sr/SRSurvey.jspx</value>

   </managed-property>

   <managed-property>

   <property-name>condition</property-name>

   <value>backing_ss_base_sr_SRSummary.SRSurveyRendered</value>

   </managed-property>

     </managed-bean>

5. Add the third-level menu as a child of the second-level Service Request menu:

     <managed-bean>

   <managed-bean-name>m2_ServiceRequest</managed-bean-name>

   <managed-bean-class>oracle.apps.ss.base.view.util.MenuItem</managed-bean-class>

   ...

   <managed-property>

   <property-name>children</property-name>

   <list-entries>

   <value-class>oracle.apps.ss.base.view.util.MenuItem</value-class>

   <value>#{m3_SRCRCONFIRM}</value>

   <value>#{m3_SRCRSELECTTYPE}</value>

     <value>#{m3_SRREVIEW}</value>

     <value>#{m3_SRCONTACTINFO}</value>

     ...

     <value>#{m3_SRSUGGESTSOLUTION}</value>

     <value>#{m3_SRSURVEY}</value>

     <value>#{m3_SRREVIEWSINGLE}</value>

     ...

   </list-entries>

   </managed-property>

     </managed-bean>

6. Open SRSurvey.jspx in Oracle JDeveloper or a text editor, and then modify the af:form tag as follows:

   <af:form binding="#{backing_ss_base_sr_SRSummary.srSurveyform}">

7. Open the SRSummary managed bean (ViewController/src/oracle/apps/ss/base/view/sr/SRSummary.java) in Oracle JDeveloper or a text editor, and then add the following code:

   private CoreForm srSurveyform;

   public void setSrSurveyform(CoreForm form) {

   createSRTabCount = 12 //Assign a unique value.

   this.srSurveyform = form;

   }

   public CoreForm getSrSurveyform() {

   return srSurveyform;

   }

   public boolean getSRSurveyRendered() {

   if (createSRTabCount == 12) //Use the same value as above.

     return true;

   else

     return false;

   }

   NOTE:  You must assign to createSRTabCount a value that does not already exist in the SRSummary.java file.