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Configuring the DCOM Exchange Connector in a Multiple Active Directory Forest Environment


This topic describes how to install and configure the DCOM Exchange Connector on each computer on which it will run in the multiple AD forest Microsoft Exchange environment.

This task is a step in Process of Configuring SSSE for Multiple AD Forests (DCOM Connector).

Perform the following procedure for each DCOM Exchange Connector in your environment.

To install and configure the DCOM Exchange Connector

  1. Log into the DCOM Exchange Connector computer using the SSSE administrator user you created for the computer, as described in Setting Up Administrator Users in a Multiple Active Directory Forest Environment.
  2. Run the Configuration Wizard to install the Siebel Server software as described in Using the Siebel Configuration Wizard to Configure SSSE.

    Select the following options:

    • Install only the Siebel Server component
    • Select the Custom install option
    • Select the PIMSI components to install
  3. Create a share on the DCOM Exchange Connector computer, for example:

    \\SIEBELEC_A.DOMAIN_A.COM\PIMSI

  4. Grant full permissions to the shared directory to the Siebel Service user; that is, the user account that runs the PIMSI engine, for example, SADMIN@DOMAIN_A.COM.

    For information on the DCOM Exchange Connector share directory, see Setting Up the DCOM Exchange Connector Share Directory.

  5. Add the Siebel Service user as a local administrator on the computer.
  6. Configure DCOM for SSPICNFM and SSPICNEA so that each runs as the Exchange Connector administrator user, for example, SSSE_Domain_A@Domain_A.com.

    Follow the procedure described in Configuring DCOM Exchange Connector Application Security to configure the DCOM Exchange Connector application security settings, specifying the values shown in the following table:

    Component
    Privilege
    User
    Description

    SSPICNFM

    Access

    Siebel Service User (example: sadmin@Domain_A.com)

    The PIMSI Engine makes RPC calls to SSPICNFM

    Launch

    Siebel Service User (example: sadmin@Domain_A.com)

    The PIMSI Engine launches SSPICNFM

    SSPICNEA

    Access

    Siebel Service User (example: sadmin@Domain_A.com)

    DCOM Exchange Connector User (example: SSSE_DomainX@Domain_X.com)

    The PIMSI Engine makes RPC calls to SSPICNEA; SSPICNFM makes calls to SSPICNEA

    Launch

    DCOM Exchange Connector User (example:SSSE_DomainX@Domain_X.com)

    The SSPICNEA process is launched by SSPICNFM

  7. Using the Internet Options Control Panel, add the corresponding Microsoft Exchange Server as a trusted server.

    For additional information on this task, see Designating Trusted Microsoft Exchange Servers.

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