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Overview of Siebel Search Functionality for Siebel Open UI

Siebel Search allows you to perform search operations on indexed data sources. The Look In list displays Find and Search categories in the following order: Find Objects, which are database queries, followed by Search Categories which have been indexed and can be queried against. The search categories map to individual business components. Multiple search categories can be grouped into logical collections, to enable a single search to be executed against multiple search categories. The Look In field is preconfigured with different search categories, depending on the Siebel application. See Preconfigured Search Objects for the list of preconfigured search objects provided for each Siebel application. The search categories can be configured by the administrator in the Search Definition view of the Search Administration UI. Users can perform queries against Siebel business component records from anywhere in their Siebel application.

Siebel Search provides the following functionality:

Single Term Search

A search operation on a single search term. The search term must contain more than one character. Oracle Secure Enterprise Search does not support single character searches.

Multiple Term Search

A search operation on a multiple search terms. The implicit Search Term Separator is AND. For example, if you enter the text performance tuning, it is executed as performance AND tuning. Only results that contain all search terms are returned.

Phrase Search

A search operation on a phrase. The phrase must be entered in quotation marks.

Wildcard Search

A wildcard search operation using the asterisk wildcard operator. You use the wildcard character either to represent a single character, or a sequence of characters. For example, searching for the string Ora* finds documents that contain all words beginning with Ora such as Oracle and Orator. You can also insert an asterisk in the middle of a word. For example, searching for the string A*e finds documents that contain words such as Apple and Ape.

Special Character Search

This search operation retrieves special characters other than those facilitated by wildcard searches. For example, if you search for the term on?line, the search returns matches to on line, on-line, on;line and on.line.

Searching Logical Collections

Users can choose from a number of categories listed in the Look In list against which they can search. Multiple search categories can be grouped in a single logical collection, for simultaneous searching.

Logical collections are defined by the administrator in the Search Indices Parent Category View of the Search Administration UI. For information on defining logical collections, see Creating a Logical Collection.

Automated Suggested Keywords

The automated suggested keywords feature displays alternate search queries that are based on related keywords. The automated suggested keywords are displayed in the form of a Did you mean: [Suggested Keyword(s)] message. This automated message is useful for fixing common errors in search queries, for example, entering Oracel instead of Oracle. Also, synonyms can provide more relevant results, for example, cellular phones for cell phones. Alternate keywords can also be used for product code names, acronyms, and abbreviations.

Alternate keywords for the automated suggested keywords feature are defined by the administrator in the Oracle Secure Enterprise Search Administration application. For information on setting up automated suggested keywords, see Administering Alternate Keywords.

Sorting Search Results

After obtaining the results of a search, the user can sort the results by relevance, data source, result type, or date.

Refining Results Using Automated Dynamic Keywords

Dynamic keywords are generated by Oracle Secure Enterprise Search, and are displayed in the search results applet. After obtaining the results of a search, the user can further refine the results based on dynamically generated keywords. The selected keyword is processed with the previous search criteria in a Boolean AND operation. On further refining with additional keywords, the new keywords will be appended to the last executed search criteria.