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Adding User Records in the Siebel Database


This topic describes how to create a record in the Siebel database that corresponds to the test user record you created in Creating Users in the LDAP Directory or Active Directory.

This task is a step in Process of Implementing LDAP or ADSI Security Adapter Authentication.

You must confirm that the seed data record exists for the anonymous user for your Siebel customer or partner application, as described in Seed Data. This record must also match the anonymous user you created in Creating Users in the LDAP Directory or Active Directory.

You can adapt a seed data anonymous user or create a new anonymous user for a Siebel employee application. To adapt a seed anonymous user for a Siebel employee application, add any views to the anonymous user's responsibility that would be required for the employee application, such as a home page view in which a login form is embedded.

For purposes of confirming connectivity to the database, you can use the following procedure to add the test user for any Siebel application. However, if you are configuring a Siebel employee or partner application, and you want the user to be an employee or partner user, complete with position, division, and organization, then see the instructions for adding such users in Internal Administration of Users.

The following procedure describes how to add user records to the Siebel database.

To add user records to the database

  1. Log in as an administrator to a Siebel employee application, such as Siebel Call Center.
  2. Navigate to the Administration - User screen, then the Users view.
  3. In the Users list, create a new record.
  4. Complete the following fields for the test user using values similar to those shown in the following table, then save the record. You can complete other fields, but they are not required.
    Field
    Guideline

    Last Name

    Required. Enter any name.

    First Name

    Required. Enter any name.

    User ID

    Example: TESTUSER

    Required. This entry must match the uid (LDAP) or sAMAccountName (ADSI) attribute value for the test user in the directory. If you used another attribute, then it must match that value.

    Responsibility

    Required.

    Enter the seed data responsibility provided for registered users of the Siebel application that you implement. For example, enter Web Registered User for eService. If an appropriate seed responsibility does not exist, such as for a Siebel employee application, then assign an appropriate responsibility that you create.

    New Responsibility

    Optional. Enter the seed data responsibility provided for registered users of the Siebel application that you implement. For example, enter Web Registered User for eService. This responsibility is automatically assigned to new users created by this test user.

  5. Verify that the seed data user record exists for anonymous users of the Siebel application you implement. If the record is not present, then create it using the field values in Seed Users. You can complete other fields, but they are not required.
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