Siebel E-Support Administration Guide > Setting Up and Administering Siebel E-Support >

Process of Setting Up Background Application Functions

In addition to setting up application-specific functionality, you must set up certain processes and data that apply to all functionality. These operations are described in the following topics:

• Activating the Self-Service Web Services
• Confirming the Self-Service Workflows Are Running
• Activating Siebel Search
• Adding a Responsibility and Assigning Permissions
• Configuring the State Field for Addresses
• Adding Accounts to a Self-Service Organization
• Adding Activities to a Service Request
• Enabling or Disabling Application-Specific Features