Siebel E-Support Administration Guide > Performing User Management in Siebel E-Support > Ongoing Tasks for User Profile Management in Siebel E-Support >

Viewing Profile Payment History in Siebel E-Support


A user can view payments that are associated with a profile to which that user has access.

This task is a step in Ongoing Tasks for User Profile Management in Siebel E-Support.

To view profile payment history

  1. Navigate to My Accounts, Personal, Payment, and then Payment History.

    The Payment History list shows payments associated with this profile.

  2. If necessary, filter the list. In the Narrow by panel, enter a range of dates or payment amounts and click Search.
  3. View the information in the relevant payment record rows. Some fields are described in the following table.
    Field
    Comments

    Payment Type

    Siebel E-Support payment type

    Account Number

    Bank account number

    Date

    Date the payment was received by the deploying company

    Account

    Siebel Business Application account number associated with this payment

    Order #

    Number of the order for which this payment was made

    Status

    Payment status

    Amount

    Payment amount

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