Siebel E-Support Administration Guide > Using Siebel E-Support > Process of Accessing Siebel Self-Service Applications >

Viewing Your Account Overview

The My Account Overview page displays activity, such as orders and assets most recently associated with your user login. The content on this page varies according to the Siebel Self-Service Applications instance's implementation, and according to your responsibilities and permissions. To view your account overview, follow this procedure.

This task is a step in Process of Accessing Siebel Self-Service Applications.

To view your account overview

• Navigate to My Accounts, Overview.

  Siebel E-Support displays the Overview page. Depending on the deploying company's implementation and your responsibilities and permissions, you might see one of the following page versions:

  • Business-to-Customer version. This is the page that you see when you are a private-party customer logging in to a deploying company's Web site. The panels you see on this page are described in the following table.

    Region	Comments
    My Service Requests	Most recent service requests that belong to you. The latest transaction is on top. To see a list of all your service requests, click the See All Requests link.
    My Orders	Most recent orders that belong to you. The latest transaction is on top. To see a list of all your orders, click the See All Orders link.
    My Products	Most recently purchased assets that belong to you. The latest transaction is on top. To see a list of all your assets, click the See All Products link.

  • Business-to-Business version. This is the page you see when you are an employee logging in to a deploying company's Web site on behalf of your company. The links you see on this page are described in the following tables.

    The My Information panel links, described in the following table, lead to information that applies specifically to you.

    Link	Comments
    My Service Requests	Displays a list of the service requests that belong to you. The latest transaction is on top.
    My Orders	Displays a list of the orders that belong to you. The latest transaction is on top.
    My Products	Displays a list of the assets that belong to you. The latest transaction is on top.