Siebel CTI Administration Guide > Configuring Siebel CTI > Defining Communications Events >

Associating Event Logs with an Event Response


This topic describes how to associate an event log with an event response.

This topic is part of Defining Communications Events.

To associate an event log with an event response

  1. Navigate to the Administration - Communications screen, then the All Event Responses view.
  2. In the Event Responses view, select the event response with which to associate an event log.
  3. Click the Associated Event Logs view tab.
  4. In the Associated Event Logs list, add a new record.
  5. Specify the event log to associate with this event response:
    1. In the Name field, click the select button. The Pick Event Log dialog box appears, displaying existing event logs associated with the same configuration as the event response.
    2. Scroll to display any additional records that are not shown, or use Query or Find to locate records matching certain criteria.
    3. Select an event log with which to associate the event response, then click OK.
  6. In the Log Type field, specify the type for this log.

    The available types are AddLog, ContextLog, FindLog, Log, MultiLog, and SingleLog. For more information, see the parameter descriptions for these elements in Event Responses.

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