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Copying or Deleting a Communications Configuration

You can copy or delete an existing communications configuration record.

This topic is part of Creating or Modifying a Communications Configuration.

Copying a Communications Configuration

You can copy an existing communications configuration record by using the available menu commands.

NOTE:  When you copy a record for a communications configuration, associated configuration parameters, profiles, agents, commands (commands and command data), and events (event handlers, event responses, and event logs) are not copied.

Deleting a Communications Configuration

You can delete an existing communications configuration by using the available menu commands.

If you delete a record for a communications configuration, then associated configuration parameters, commands (commands and command data), and events (event handlers, event responses, and event logs) are also deleted, recursively. For agents and profiles, however, the associations with these elements are deleted, but the underlying employee records and profile records are not deleted. When you perform this operation, the application might take several minutes to respond.