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Wildcard Characters in Event and Command Parameters

The wildcard characters asterisk (*) and question mark (?) can be used within communications event or command parameter values of character type.

Use the wildcard characters to perform pattern matching on communications event data field values or on Siebel database field values. Such matching can help determine which event or command is to be invoked.

Separately, asterisk (*) matches zero or more characters, and question mark (?) matches exactly one character. You can use question mark and asterisk together (?*) to match field values when the corresponding field value must not be empty. This combination of wildcard characters matches one or more characters.

NOTE:  The characters asterisk (*) and question mark (?) do not function as wildcards for event or command parameters that pass parameters to a Siebel business service, a Siebel SmartScript, or a Siebel VB or Siebel eScript script.