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Siebel CTI Administration Guide > Overview of Siebel CTI and Related Products >
About Communications Configuration Data
The Administration - Communications screen allows administrators to configure several kinds of communications data. Sample communications configuration data is provided in the Siebel database. You can modify the preconfigured (out of the box) data, or create new data, to customize Siebel Communications Server and the Siebel Business Applications to support the communications channels you use and to support your business processes. You can also find the sample communications configuration data in the Siebel Sample Database. This topic contains the following information:
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